I recently placed an order to give as gifts for my family and, at the same time, ordered items for myself as well. As Lebanese -American we love the flavor and Za'Tar seasoning.
I wanted to respectfully share some feedback regarding the Spicy Pita Chips. In my opinion, the heat level is quite intense, to the point that it overtakes the flavor of the za’atar. Unfortunately, the spice and/or hot seasoning used was actually caustic on my mouth, making the pita chips difficult for us to enjoy.
May I respectfully suggest toning down the hot seasoning slightly—adding just enough to preserve the spicy element while still allowing the za’atar flavor to shine through? I believe this adjustment could enhance the overall balance and appeal for many customers.
Sadly, my husband and I were unable to eat the spicy pita chips, but we truly appreciate the quality and care that goes into your products and wanted to offer this feedback in the spirit of support. Sah'Tein!
Hello, thank you so much for your thoughtful feedback. We are so sorry to hear that the spicy za’atar felt too spicy to you. I will reach out to the R & D team and share this with them! Spicy is a hard one since a lot of people tell us it is not spicy enough. Everyone has different spice tolerances, so we have to be careful with how much we put so that it can be enjoyable to all.
We appreciate you taking the time to send us your email and write us your review! I do know the founder’s daughter loves the spicy za’atar chips, so we will take extra care to look into this!
Thank you so much!
My husband loves these!
Thank you so much!!!
The chips are incredible, and the flavor has a nice tangy zesty flavor.
Hi! Thank you very much! We appreciate your order and the very kind comments!
This is delicious. I’m familiar with Zaatar already so finding this chips I’m planning to replace potato chips with this.
These are the best pita chips on the market. I highly recommend them.
Thank you so much, Kathy! It makes us so happy to hear you think our pita chips are the best out there. Your recommendation truly means a lot to us!
-Tina